Q&A
Q: Do you have a storefront?
A: I do not currently have a storefront. I bake from my home kitchen.
Q: Where are you located?
A: I’m located in Bedford, TX. I will provide an exact pickup location after an order is placed and a deposit is received.
Q: How do I place an order?
A: Please fill out the order inquiry form here
Q: I have a question, how can I get into contact with you?
A: You can send me a message here or email me directly at melissa.cupkatesbakery@gmail.com
Q: How far in advance do I need to place an order?
A: My calendar typically fills up between 1-3 months in advance.
Q: What is on your menu?
A: I currently offer custom cakes, cupcakes, cookies, and cookie cakes.
Q: Do you do wedding cakes?
A: I do not currently do wedding cakes.
Q: Do you deliver or ship your products?
A: I do not deliver or ship. All orders must be picked up.
Q: Do you have any gluten free or dairy free menu options?
A: I do not currently offer gluten free or dairy free products.
Q: What is your pricing like?
A: I price every order individually based on the complexity of the design. You can view pricing ranges here. However, more detailed designs will result in extra charges.
Q: How long do your products stay fresh?
A: Please check out my storage tips here which includes how long each product stays fresh for.
Q: Do you require a deposit?
A: Yes, a 50% deposit is required to confirm your booking.
Q: What type of payment do you accept?
I accept Venmo, PayPal, and Zelle. Cash or check may be accepted upon approved request.
Q: Where can I keep up with CupKate’s Bakery updates?
A: I post CupKate’s Bakery updates on Instagram and Facebook.
I’m always happy to answer any additional questions you may have! Submit a question here.